Support
Please follow the bellow step to send money by Western Union.
Search for an Agent location near you.
Complete the Send Money section of the form and choose Cash Pickup and Money in Minutes.
Give the Agent the completed form with the applicable funds (including transaction fee) in cash.
Save your receipt and share the tracking number (MTCN) with your receiver for pickup.
Choose how you want to send money.
Online
Transfers made easy
1. Log in or register
- Follow the steps to create an online profile in just a few minutes.
- If this is your first transfer and you’re not an existing Ersal customer, you’d need to verify your identity in person at any Ersal location after creating your profile online.
2. Start your transfer
- Enter the destination country and the amount you’d like to send.
- Choose the payout method: cash or bank account based on your receiver’s country.
3. Enter your receiver’s details
- If you’re sending directly to a bank account, you will need your receiver’s bank name, code, and account number1
- You can save your receiver’s details for convenient repeat transfers.
4. Pay and send
- Pay for your transfer with a Saudi-issued MADA card.
- Check all the details before hitting send.
- You’ll get a receipt with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.
Send now
On our app
Send money on the go
1. Download the app
- Download the Western Union® app on Apple App Store or Google Play Store.
- If this is your first transfer and you’re not an existing Ersal customer, you’d need to verify your identity in person at any Ersal location after creating your profile online.
2. Log in or register
- Follow the steps in the app to create a profile on the app in just a few minutes.
- If this is your first transfer and you’re not an existing Ersal customer you’d need to verify your identity in person at any Ersal location after creating your profile online.
3. Start your transfer
- Enter the destination country and the amount you’d like to send.
- Choose the payout method: cash or bank account based on your receiver’s country.
4. Pay and send
- Pay for your transfer with a Saudi-issued MADA card.
- Check all the details before hitting send.
- You’ll get a receipt with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.
Download app
In person
Walk in to send money
1. Visit a Western Union agent location
With over 200 locations2 in the Kingdom of Saudi Arabia, it’s easy to find one nearby.
2. Share your details
Provide the agent with your full name and a valid government-issued ID.
3. Share your receiver’s details3
- Provide the agent with your receiver’s first name and surname, the destination country, and the exact amount you wish to send.
- Choose the payout method: cash or direct to bank based on your receiver’s country.
4. Pay and send
- Pay for your transfer.
- You’ll get a receipt with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.
Find location
KSA C.R No. : 1009194418